Frequently Asked Question
Q:I entered the wrong shipping address on my order. What should I do?
A:If you realize that the shipping address on your order is incorrect, please contact us as soon as possible at hello@planacandles.com with your order details and the correct address. If your order hasn’t shipped yet, we will update the address for you.
Q: What type of wax do you use?
A: At Plan A Candles, we use a high-quality blend of soy wax, beeswax, and coconut wax. This combination provides a clean, slow, and even burn while being eco-friendly and sustainable. Our wax blend is free from harmful additives, making it a healthier option for you and the environment. Additionally, these natural waxes help our candles deliver a smooth fragrance throw and a beautiful finish.
Q: What makes Plan A Candles eco-friendly?
A: Plan A Candles is committed to sustainability at every step. We use a blend of natural waxes, including soy, beeswax, and coconut wax, which are renewable and biodegradable. Our fragrance oils are carefully selected to be non-toxic and phthalate-free, ensuring a cleaner burn. Additionally, we prioritize eco-conscious packaging, using recyclable or compostable materials for shipping, and minimizing plastic wherever possible. By focusing on natural ingredients and sustainable practices, we aim to reduce our environmental impact while providing high-quality, beautifully scented candles.
Q: Are your candles handmade?
A: Yes, all Plan A Candles are carefully handmade with love! Each candle is hand-poured in small batches to ensure the highest quality. We take pride in the craftsmanship that goes into every candle, from selecting the finest natural wax blend to ensuring an even pour and perfect scent distribution. Our hands-on process ensures that each candle is unique, with attention to detail and care in every step.